Below FAQ are some common concerns of our customers before purchasing the our products, if you have other questions, please just send it to info@behealthyusa.net
Currently we only offer shipping to continental US and Canada. We apologize for the inconvenience
We will ship within 3~5 business days.

We offer free shipping for all orders within the US and US territories. Hawaii and Alaska we didn’t forget about you!

We will process your order within 1-2 business days and have it shipped via UPS Ground, USPS First Class, or USPS Priority (depends on size and quantity of the order and your location).
Yes, we do. But at an extra cost.

Please send us an email for express shipping options.
Currently, we ship from New Jersey.
Home of K-Pop, the land of the morning calm, South Korea. We only import premium Korean products.
We do not accept any returns / exchanges for COVID-19 related products such as ‘Disposable Face Masks’ and ‘Reusable Face Masks’.
Please contact us if you would like to cancel or make changes to your order. However, we will not be able to cancel or make changes to your order after your order has shipped.
Since everyone’s faces are different, we cannot guarantee which mask will fit whom. Please refer to the ‘Size Chart’ and make use of the ‘Sampler Kit’ and try our various masks to find your best fit.
You may contact our Customer Service from Monday to Saturday, 10:00 am to 7:00 pm EST.

You may email us at info@behealthyusa.net anytime and we will try to get back to you as soon as possible.
All our products are directly imported from the manufacturer located in South Korea. Our product sourcing team in South Korea regularly checks the quality of the products by visiting the manufacturers. We can guarantee the authenticity and quality of our products.
Ears hurt? Want a tighter fit? Is the mask too big? Ask for the complimentary mask buckles AKA ear savers. Mask buckles are plastic clips where you can use to hook the ear loops together. You place the mask buckles behind your head so that the ear loops won’t hurt your ears.

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