Below FAQ are some common concerns of our customers before purchasing the our products, if you have other questions, please just send it to info@behealthyusa.net
KF94 masks are made in South Korea. KF means Korea Filter.
They are the Korean equivalent of the N95 and KN95 masks. The masks are tested and certified by the Korean Ministry of Food and Drug Safety.
It means that they have a filtration rate of at least 94% of particles.
The masks are non-washable, disposable masks.

Are KF94 Masks Effective, Different From KN95 Masks?
1. Unfold the mask fully.
2. Ensure the inside of the mask is clean.
3. Orient the mask with the nose piece on top and position to cover your nose and chin.
4. Place the ear straps/loops behind your ears.
5. Use your fingers to mold the nose piece to the shape of your nose.
6. Double check to make sure there are no leakage from the mask and adjust accordingly.

There are two types of KF94 masks, the 2D style and 3D style.
The 2D style is a clam shaped mask that is folded in half. (Horizontal)
While the 3D style is a mask that has two flaps that fold out to cover the nose and chin.

It is commonly referred to as a boat shape. (Vertical)

Examples

Everyone’s face shape and size are different. It is hard to say exactly which mask will fit you perfectly.

The general dimensions of the masks are available in each mask’s description.

But even with the dimensions sometimes the masks may not fit perfectly.

We recommend using the 10pcs sampler kit to figure out which mask fits you the best before ordering a larger quantity.

Yes, we do.

We do ship to other countries besides the United States, but we will not be able to do free shipping for international orders.

Currently our system does not allow various types of shipping options such as international shipping, thus we need to do it via email. If you send us your exact shipping address and what you would like to order including the quantity, we will send you an estimate for shipping.

If you agree to proceed with the order, we will send you a payment link via the email and once we confirm the payment has been made, we will ship your order and email you the tracking information.

However, you will have to keep in mind that your government may impose tax / duty and you may be charged for custom clearance as well.

These are not covered in the invoice and you will be solely responsible for those extra costs to receive the shipment in your country.

We cannot really tell you how much your government is going to charge you since it may vary region to region.
We will ship within 1~3 business days.

We offer free shipping for all orders within the US and US territories. Hawaii and Alaska we didn’t forget about you!

We will process your order within 1-3 business days and have it shipped via UPS Ground, USPS First Class, or USPS Priority (depends on size and quantity of the order and your location).

If you would like to request a specific shipping service, additional costs may apply.
Yes, we do. But at an extra cost.

Please send us an email for express shipping options.
Currently, we ship from New Jersey.
Home of K-Pop, the land of the morning calm, South Korea. We only import premium Korean products.
We do not accept any returns / exchanges for COVID-19 related products such as ‘Disposable Face Masks’ and ‘Reusable Face Masks’.
Please contact us if you would like to cancel or make changes to your order. However, we will not be able to cancel or make changes to your order after your order has shipped.
You may contact our Customer Service from Monday to Saturday, 10:00 am to 7:00 pm EST.

You may email us at info@behealthyusa.net anytime and we will try to get back to you as soon as possible.
All our products are directly imported from the manufacturer located in South Korea. Our product sourcing team in South Korea regularly checks the quality of the products by visiting the manufacturers. We can guarantee the authenticity and quality of our products.
Ears hurt? Want a tighter fit? Is the mask too big? Ask for the complimentary mask buckles AKA ear savers. Mask buckles are plastic clips where you can use to hook the ear loops together. You place the mask buckles behind your head so that the ear loops won’t hurt your ears.

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